Documentation Center

Documents
Important Avaya Aura UC All Inclusive offer change
Avaya Pricing Change
Avaya Connect Program Guide for Partners
Avaya Professional Credential Program
APC - Avaya Application Solution Notes
45% off Select Avaya UPSs from Eaton
Avaya / Extreme Part Number Cross-Reference List
End-of-Sale Notice: Summit® 200, Summit 300, Summit 400, Summit X450 & Accessories
Partner Recruitment Kit
Discountinued Power Cords
Material Codes & Product Sheet
Messager 2.0 Brochure
Messager 2.0 Manual
Sonorous Model 1 Brochure
Sonorous Model 1 Manual
TELink 1250i Brochure
SoundBrick 500 Manual
SoundBrick 500 Brochure
TELink 1250i Manual
TELink 700 Brochure
TEL-A-Greeter 204 Brochure
TEL-A-Greeter 204 Manual
Magic On Hold Offerings - Free Custom Personalized Production
How to Sell Meru
News Release: Denver International Airport First to Deploy High Speed 802.11n
RouteFinder™ SOHO Datasheet
Add SIP Survivability to Remote Offices
Vertical Markets Assisted Living - Reseller Training Presentation
Vertical Markets Assisted Living - Telemarketing Script
Press Release - SpectraLink Unveils New Handset
How to Sell Polycom Telepresence & Videoconferencing Solutions
How to Sell Veramark
WAN Optimization Appliance Market Highlights 1Q09
Magic Quadrant for WAN Optimization Controllers, 2009
IBM Product Brochure
IBM-ISS Service Solutions
Case Study: Intel Corporation
Product Brief - Avaya and Braxtel Provide a Full IVR Solution
Configuration - Fluency Communicator IVR with Avaya IP Office
Customer Technical Support Center Case Study
Vertical Market Solution Guides: Benefits of Ascom Wireless in Healthcare
Vertical Market Solution Guides: Top 10 Reasons Why Nurses Love Ascom
Westcon Group Global Line Card
Westcon Group North America Line Card
Financial Services
Technical And Professional Services
About Westcon Group
AFS Lease Quote Calculator
Global Procurement System Capability Summary
RapidRamp QuickStart Guide
RapidRamp Training Curriculum for New Avaya Partners
Westcon Canada RapidRamp Quick Start Guide
Westcon Convergence Staging and Integration Services
Westcon Staging Services - Avaya
Voda One/Avaya Services Process Flow
Avaya Global Services
Maintenance Pricing Cheat Sheet
Maintenance Pricing Cheat Sheet
ECG USD With No Cost 03-07-10
SMBS US With No Cost 03-07-10
Updated Dealer Quote Tool - 03-10-10
New IPO R5 Pricing Tool - Revised March 10, 2010
Education Category C Promo
Meru EzRF Promotions 1x Customer Channel Partner
Meru Graduate2Meru Channel Partner Promotion
Meru Education 11n Ready Promo Channel Partner Promotion
LDS and Conf AudioCodes Media Gateway offering
Lighthouse GW offer from AudioCodes 2010
Ascom Valued Customer Program Promotion
Beam Me Up To Ascom Promotion
Step Up To Ascom Promotion
Avaya SME Price to Beat Mitel/InterTel Promotion Details
Avaya Partner Notice - IPO Migration Program
IP Office Release 6.0 Product Update
IP Office R6 Sales Presentation
Avaya SME Expert Program Requirements and Benefits
Product Documentation
End of Sale and Support Notification for Extreme Products
End of Sales Announcement for the G350/G250 Media
Avaya Cajun EOS Flyer Migration Sheet
Summit X250e Series Data Sheet
Summit X350 Series Data Sheet
ReachNXT 100-8t Data Sheet
Summit X150 Series Data Sheet
Summit X450e Series Data Sheet
Avaya 1608 - Jabra Headset Bundle
Avaya 2410 - Jabra Headset Bundle
Avaya 5410 - Jabra Headset Bundle
Avaya 9650 - Jabra Headset Bundle
Multi-Tech Overnight Replacement Service
Multi-Tech Extended Warranty Service Agreement - Terms and Conditions
Multi-Tech Extended Warranty with Overnight Replacement Service Agreement - Terms and Conditions
Worldwide Marketing Announcement - New FaxFinder® Series - V.34 Fax Server
Worldwide Marketing Announcement - External Analog Modems (Warranty Policy Change)
Discontinued Product Announcement - Call Finder DID - DID-to-Analog Adapter
Discontinued Product Announcement - FaxFinder Fax Servers (FFx20 Models)
Discontinued Product Announcement - MultiVOIP SS Survivable Gateways
Discontinued Product Announcement - RouteFinder SOHO Security Appliances
Discontinued Product Announcement - MultiConnect Device Servers
Discontinued Product Announcement - Digital VOIP Gateways
Discontinued Product Announcement - MultiVOIP AV - Survivable Gateways for Avaya Systems
Broadcast Alert™ Notification Services Datasheet
E911 ANYWHERE™ Datasheet
E911 Manager Datasheet
E911 Manager Overview
Emergency On-site Notification (EON) Datasheet
Software Location Determination Application (SLDA) Datasheet
A Consultants Guide to E911
Case Study: Multi-Location Enterprise
Datasheet: LB-UA2324 / LB-UA2348 UniPhyer
Phybridge UniPhyer FAQs
Phybridge VAR Pricing in USD
Trapeze Competitive Hot Sheet 802 11nAP
Trapeze DataSheet_Mobility System Software
Trapeze Product Brief MP82
Trapeze Networks Manufacturer's Suggested Retail Price List (NA)
Channel Announcement: NEW! Mobilty System Software and NEW RingMaster Versions Now Available!
Brocade ServerIron Tech Refresh Flyer
Brocade APN Certification and Accreditation Data Sheet
Brocade APN Overview Data Sheet
Brocade IP Networking Deal Registration Data Sheet
Brocade IP Quick Reference Guide
Brocade APN Rewards Program Data Sheet
Brocade APN Elite Participation Guidelines
Brocade APN Elite Program Flyer
Brocade APN Premier Participation Guidelines
Brocade APN Deal Registration Programs Data Sheet
Brocade APN Demo Equipment Program Data Sheet
Brocade APN MDF Program Data Sheet
Brocade Competitive Comparison
Data Sheet: Ascom 9d24 Messenger Handset
Data Sheet: 3725/3720 DECT Wireless Telephones
Data Sheet Ascom Analog VoIP Gateway
Data Sheet: Ascom i75 Messenger Handset
Data Sheet: Ascom Integrated Message Server (IMS)
Brochure: Ascom DCT1900+ system
Brochure: Ascom UNITE MESSAGING Suite
Solution Guide: Ascom Education Solution Package
Solution Guide: Ascom Manufacturing Solution Package
Solution Guide: Ascom Comunication Solution for Retail
Solution Guide: Ascom Comunication Solution for Healthcare
FreeNET VoWiFi System Documentation: i75 Medic Handset Data Sheet
FreeNET VoWiFi System Documentation: i75 Protector Handset Data Sheet
Selling Documentation
Avaya Unified Communications
Avaya Small Medium Enterprise
Avaya Contact Center Solutions
Go Green: Go Green Cost Savings Presentation
Go Green: Extreme/Avaya Go Green Presentation
Extreme Summit® X150 and Summit X250e-24x Product Sales Training
Extreme Summit® X150 and Summit X250e-24x Product Sales Training-LITE
Jabra - Avaya Compatibility Matrix
2009 Jabra Product Guide
Jabra Quick Reference Guide
Vertical Markets Assisted Living - Coaching Sheet
Vertical Markets Assisted Living - End User Customer Presentation
Vertical Markets Auto Dealers - Coaching Sheet
Vertical Markets Auto Dealers - Market Resources
Vertical Markets Auto Dealers - Telemarketing Script
Vertical Markets Education - Coaching Sheet
Vertical Markets Education - End User Customer Presentation
VERTICAL MARKETS HOSPITALITY VIDEO - Wireless Communications
Webinar- NetLink 8000 Series Wireless Telephones (RESELLER USE ONLY)
ULTRA EXPRESS Prensentation
Understanding Virginia E911 Legislation & Corporate Liability
E911 Solutions for Government and Education
Understanding Texas E911 Legislation & Corporate Liability
Understanding Florida E911 Legislation & Corporate Liability
E911 for Remote Offices, Home Offices and Nomadic IP Softphones
RedSky E911 Manager vs eTelemetry - Value Comparison
RedSky vs 911 Enable
Value Matrix - E911 Manager vs. 911 Enable
Services Solutions
Protecting Your Nortel Customers
Technical Documentation
Vendor Documentation
Avaya At A Glance
Avaya Accessories Catalog Q3FY08
Avaya Price to Win FAQ
Avaya Product Licensing and Delivery System (Avaya PLDS)
New Global Policy on Software Support
Avaya Financial Services Express Territories - January, 2008
AFS Leasing Contacts for Sales Teams
The Top 10 Reasons to Lease with AFS - BusinessPartner
AFS Enhanced Advanced Funding Program
AFS Advanced Funding: Master Pay Proceeds Agreement
AFS Advanced Funding: Dealer Lease Program Agreement
AFS Facts on Operating Lease
AFS Standard Rates
AFS Sales Organizational Map
How to Sell APC
Channel Partner Program
Case Study: American Airlines
Case Study: Ace Hardware
Case Study: Carlisle Expo Center
Case Study: Crown Beverage Packaging Division
Case Study: Datona Speedway
Case Study: Hagerstown Regional Airport
Case Study: Le Mirage Loft At “New Yorknew York”
Case Study: McNear’s Mystic Theatre
Case Study: Newaygo, MI
Case Study: Sazka Arena
Case Study: Stockburger Chevrolet/Chrysler
Case Study: U.S.S. Potomac
Call Center Displays: Citel - Skillware Application Software
Call Center Displays: Citel - Tricolor ACD Display
Call Recording: Citel - Digital to Analog (DAC) Recording Interface
Call Recording: Citel - Digital-to-Digital (D2DC) Converter
Call Recording: Citel - Expandable DAC
Extenders: Citel EXTender 1000 - Analog Single User
Extenders: Citel EXTender 3000 - ISDN Single User
Extenders: Citel EXTender 4000 - IP Network Single User
Extenders: Citel EXTender 6000 for Branch Offices
Extenders: Citel EXTender 7000 for Branch Offices
Handset Gateways: Citel SIP Handset Gateway
Handset Gateways: Mitel Networks 3300 CITELlink Gateway
PBX Gateways: Citel - Extender PBXgateway I
PBX Gateways: Citel - Extender PBXgateway II
PBX Gateways: Citel - MobileConnex PBXgateway
PBX Gateways: Citel - PBXtender
PBX Gateways: Citel - RemoteConneX PBXgateway
Citel Partner Announcement - May 1, 2008
CI Product Catalog
Education Vertical Applications
Case Study – Success – Saint Clares
Case Study – Success – Mastics Moriches Shirley
Case Study – Success – Lansing School District
Healthcare Vertical Applications
Municipality Vertical Applications
Utility Vertical Applications
Case Study – Success – Affinity Health
Case Study – Success – AFL-CIO
Case Study – Success – J. Paul Getty
CI Product Card
CI e-IVR Business Appliance
Top 10 Reasons to Sell an Avaya UPS
Eaton Busway Value Calculator
Eaton White Paper - The Green Imperative— Power and cooling in the data center
Eaton White Paper - Power Considerations for VoIP
White Paper: Seven ways to extend the value of your power and optimize and plan for what you need
Eaton eNews for Avaya Distributors and Resellers - March 11, 2010
How to Sell Extreme
Go Green: Speed Your Way to Going Green Fact Sheet
Extreme Networks End-of-Sale Notice for Selected Altitude Products
Avaya Certifies Extreme Networks LLDP & Dot 1X Implementation with Avaya IP Phones
Summit 450-e24p Switch Now Devconnect Certified for Avaya One-X System
Case Study: Houston Northwest Medical Center
Case Study: Illinois Community High School District 117
Avaya & Extreme Converged Communications Handbook
New Extreme Avaya Vertical Market Fact Sheets
Avaya Extreme SMB Bundle: Battle Card
Avaya Extreme SMB Bundle: PowerPoint
Avaya Extreme SMB Bundle: Fact Sheet
ChannelWeb News: Extreme Networks Continues Channel Revamp
Extreme Networks Channel Flash Newsletter Oct 7
Channel Flash Newsletter - Oct 21, 2009: Announcing new wireless products
Extreme Networks Channel Flash Newsletter - Nov 3, 2009: Win a Much-Deserved Vacation
Retail Brochure
Sales Training PowerPoint
View Magic On Hold PowerPoint Show
Messager MP3 Brochure
Messager MP3 Manual
TELink 700 Manual
Solutions Guide - WLAN System
Using the Meru Radio Switch to Quickly Enable Wireless in Branch Offices
Enabling Dense Wireless LAN Deployments with the Meru Radio Switch
Vertical Markets: Applications and Considerations for Wireless LAN Use in Healthcare
Wireless LANs and Healthcare: Understanding Security to Ensure Compliance with HIPAA
Reference: Wireless VoIP Glossary
Meru Networks Partner URL Guide
White Paper - Meru Fulfilling the Promise of 802.11n in the Enterprise without Compromise
*NEW* Partner Notification: MC5000
*NEW* Partner Notification: Antennas
*NEW* Partner Notification: Dual A G Update
*NEW* Partner Notification: Location Manager
*NEW* Partner Notification: Ascom Phones
The Beacon: Proactive Diagnostics For Wireless
How to Sell Metropolis OfficeWatch
Avaya and Metropolis Technologies
Solutions Guide - OfficeWatch
Solutions Guide - ProfitWatch
How to Sell Metropolis ProfitWatch
RouteFinder™ Datasheet
MultiVOIPT FX SIP Gateways New Product Announcement
Multi-Tech Map - VAR Channel Territories
RouteFinder™ Product Comparison
Multi-Tech Obsolete Products Effective Immediately
Multi-Tech CallFinderR CDMA Cellular Gateway - Shipping in Nov
NEW RouteFinder® SOHO Security Appliances
Multi-Tech TalkAnytimeR Web-based Click-to-Talk Media Server
GA Announcement: Avaya™ Communication Manager and Multi-Tech MultiVOIP™ Solution
MultiVOIP™ AV survivable H.323 Gateway for Avaya Communication Manager
Product Announcement: New FF120 & FF220 Models Available for FaxFinder®
Multi-Tech RouteFinderT - New Lower Price - SOHO Internet Security Appliance
Multi-Tech Eliminate Toll Free Numbers
Multi-Tech Toll Bypass with Avaya
Multi-Tech Small Office Media Gateway for Avaya CM
Multi-Tech Freeing Up Bandwidth for Data
Multi-Tech for Mobile Workers
Multi-Tech Faxing
VoIP MultiTech and Bogen
Avaya - NICE Brochure
Link Product Overview
NetLink Product Overview
Vertical Markets Assisted Living - Market Resources
Vertical Markets Auto Dealers - Reseller Training Presentation
Vertical Markets Auto Dealers - End User Customer Presentation
Vertical Markets Healthcare - Coaching Sheet
Vertical Markets Healthcare - Reseller Training Presentation
Vertical Markets Healthcare - Telemarketing Script
Vertical Markets Healthcare - End User Customer Presentation
Link Quick Reference Card - Link 6020 Wireless Telephone
Link Sales Guide
Link Price List (April, 2006)
Link 6020 Wireless Telephone Data Sheet
Link 6020 Wireless Telephones Reseller Advisory Bulletin (For BusinessPartner Use Only)
Dect Quick Reference Card - Deck Wireless Telephone
Dect Price List (April, 2006)
Dect 1.9 GHz Wireless Systems NA Reseller Advisory Bulletin (For BusinessPartner Use Only)
Polycom HDX 9000 Overview (High Definition Video Systems)
Vertical Markets Hospitality - Leading Hospitality Broadband Providers Partner With SpectraLink
Summit WM Receives SpectraLink VIEW Certification for VoWLAN Applications
VERTICAL MARKETS EDUCATION VIDEO - Wireless Communications
SpectraLink and GlobeStar Systems, Inc. Team to Deliver Call Button for Retailers
Spectralink Sales Phone Directory August 2006
Netlink 8000 Series Wireless Phones
Press Release: SpectraLink Extends Wi-Fi Telephony With NetLink Softphone Application
NetLink 8000 Brochure
Press Release: SpectraLink Unveils Its Next Generation Wi-Fi Telephones
Westcon Collaboration Gold Seal Maintenance Program
Polycom V-Series Overview (Entry Level Video Systems)
Polycom VSX Video Product Line Overview (Desktop to Boardroom Video Solutions)
SpectraLink and Kirk Now Part of Polycom
Introducing the Kirk DECT 500 and 600
Kirk Wireless Server 500
Kirk Wireless Server 600
Polycom DECT System 500 4040 Starter Bundle
Polycom DECT System 500 4020 Starter Bundle
SpectraLink EZ Quote Form
SpectraLink Sales Territory Map - June, 2007
Product Announcement: RAB 07-05: PTB4xx Discontinuance Announcement
Product Announcement: RAB 07-06: Link 6020 Handset Bundles
Product Announcement: RAB 07-07: FIPS 140-2 Pre-Validated Wireless Telephones
Polycom - Spectralink Certification - Presentation
SpectraLink SIP Certification Program: Cisco
SpectraLink SIP Certification Program: 3COM
Product Bulletin: #892 SpectraLink SIP Interoperability Cisco CallManager
Product Bulletin: #893 SpectraLink SIP Interoperability Mitel
Product Bulletin: #894 SpectraLink SIP Interoperability Toshiba
Product Bulletin: #895 SpectraLink SIP Interoperability Pingtel
Polycom At A Glance
Polycom Solutions At A Glance
PowerDsine Contact Sheet
LinkProof Overview
TAPIT EX™ and TALITY™ Overview
TAPIT EX™ Call Accounting
Tapit Replay
Tapit Replay ST
Tapit Replay T1
TALITY™ Profit Management Software
Remote Manager for Multi-Site Polling
Freebies from Trisys!
Vertical Markets: Attorneys
Vertical Markets: Recruiting
Vertical Markets: Nursing Homes, Assisted Living
Vertical Markets: Real Estate
Trysys Price List April 2008
Tapit Replay End User Presentation
Replay ATS Brochure
Replay Product Line
ReplayT-1 Brochure
Avaya CM 4.0 and eCAS 4.2 Survivable CDR
Veramark Sales Team Map
Voda One Avaya eCAS Configurator
Voda One Veramark eCAS Configurator
Survivable CDR Diagram
New eCAS Pricing and Packaging: Effective April 2, 2007
*NEW* Veramark's eCAS Solution Now Part of DevConnect
Veramark eCAS Webinar Program to Resellers
Veramark Territory Map-May 2008
Analyst Report Underwritten by Veramark Identifies Successful Strategies for Reducing Telecom Spend
VeraSMART Call Analytics
eCAS to VeraSMART 8.0 Product Line Comparison - for Resellers
Veramark Advantage eNewsletter 10/08
Veramark Opens West Coast Office
ULTRA EXPRESS Overview – For Small to Mid-Size Contact Centers
ULTRA EXPRESS Transaction Management - For Small to Mid-Size Contact Centers
ULTRA EXPRESS Quality Management - For Small to Mid-Size Contact Centers
ULTRA EXPRESS ULTRA IntelliCoach - For Small to Mid-Size Contact Centers
ULTRA EXPRESS Business: Sales Guide
Case Study - Admiral Insurance in Financial IT - Information Technology in Finance
Case Study - Budget Insurance Services - Financial Services
Case Study - Star Trek Inc.
Case Study - Verint Solutions In Action - AXA
Verint WFM Overview
Who is DLL?
Press Release: AudioCodes Introduces “MSBG PLUS”
Pricing Alert for AudioCodes MP114 and MP118 Gateways for Indirect Channel
EnGenius DuraFon 1X Feature Set
EnGenius DuraFon PRO Feature Set
DuraFon Product Feature Comparison
Durafon 1x Quick Reference Sheet
Durafon PRO Quick Reference Sheet
RedSky Corporate Profile
Packeteer Regional Sales Team Members
Press Release - Packeteer Introduces Orange Book as New Guide
Packeteer Threat Containment Guide
Braxtel Fluency Contact Center Features
Vertical Market Education - Educational Fluency
Technical Overview: Fluency Predictive Dialer
AVST 2007 Reseller Program
AVST Reseller Agreement Packet
Trapeze Business Value Guide - 802.11n
Trapeze Business Value Guide - Location Based Services
Trapeze Business Value Guide - WLAN
Trapeze Business Value Guide - VoWLAN
Trapeze Business Value Guide - Mesh Networks
Trapeze Networks Backgrounder July 2008
Through the air newsletter - Aug 24, 2009
Through the Air Newsletter - Sept 28, 2009
Through the Air Newsletter - December 7, 2009
Brocade Value Proposition
North America Q2 PO / EATP Timeline
Case Study: Efficiency gains at Butterball
Case Study: Efficiency gains at Sampson Regional Medical Center
Product Bulletin: Ascom VoWiFi and VoIP third party Interoperability
Ascom Top 10 Reasons Quick Facts Sheet
Avaya Self-Service Marketing Gallery for Small Business Demand Generation (pdf)
Avaya Marketing Services
HTS Guides
Technology